Unlimited categories
Unlimited subcategory depth
Unlimited articles
Article comments
- All users can add comments
- Comments can include name an email
- Comments can include optional subject line
- Comments censor can automatically be filtered for language
- Comments can be posted immediately or require approval by an administrator first
Article ratings
- Articles can be rated from 5 (most helpful) to 1 (least helpful)
Related articles
- Most relevant articles determined using MySQL's full-text search feature
Printable articles
File attachments on articles
Email articles
Article Components
- Reusable article headers
- Reusable article footers
Ability to published or unpublish articles/categories
- Save content without making it immediately available in your knowledge base
- Temporarily remove access to parts of your knowledge base without permanently deleting content
Powerful full-text search
- Returns relevant articles
- Returns relevant categories
Multiple Language Support
Search Engine Friendly URLs (SEF)
Completely Customizable Interface
- Style system allows for easy switching of complete template sets
- Styles include a full set of templates and a CSS stylesheet
- Template system powered by the Smarty template engine
WYSIWYG Article Editor
- Built-in WYSIWYG ("What you see is what you get") editor allows you to quickly add HTML markup to your articles as if you were using a word processor.
User Management
- Unlimited control panel users
- Three levels
- Administrator - has access to all control panel functions
- Writer - can write/edit own articles and categories
- Moderator - can approve/unapprove/edit submitted comments
Web-based installation wizard
- Install the software in under 5 minutes
Email Contact Form
- Users can contact you via email
- Automated Response System
- Automatically searches the knowledge base for articles relevant to their inquiry before emailing it to you.
- Users can browse the matched articles (if any) and attempt to find the answer to their question themselves.
- If the matched articles do not answer their question, they can then proceed to email the inquiry to you.
Highly configurable options
- Many of Lore's advanced features can be fully configured or even turned off through the control panel.
Complete web-based control panel
- Password Protected
- Features:
- Edit program settings
- Knowledge Base Name
- Knowledge Base Description
- Knowledge Base Domain
- Knowledge Base Path
- Copyright Notice
- Default Time Offset
- Show Admin Login Link (Yes/No)
- Default Style
- Show Contact Link (Yes/No)
- Enable Automated Reply System (Yes/No)
- Contact Email
- Show Latest Articles (Yes/No)
- Show Most Viewed Articles (Yes/No)
- Show Highest Rated Articles (Yes/No)
- Number of Articles to Show
- Show Article Preview (Yes/No)
- Show Article Details (Yes/No)
- Article Short Preview Length
- Show Article Information (Yes/No)
- Show Related Articles (Yes/No)
- Number of Related Articles
- Allow Ratings (Yes/No)
- Show Rating (Yes/No)
- Show Comments (Yes/No)
- Allow Comments to be Posted (Yes/No)
- Require Comment Approval (Yes/No)
- Maximum Comment Length
- Comment Order
- Allowed HTML Tags in Comments
- Enable Glossary (Yes/No)
- Date Format
- Time Format
- Use Comment Censor (Yes/No)
- Words to Censor
- Enable Search Engine Friendly URLs (Yes/No)
- Enable Article Titles in URLs (Yes/No)
- Enable Category Names in URLs (Yes/No)
- Enable Category Names in Article URLs (Yes/No)
- Cookie Path
- Cookie Domain
- Enable GZIP Compression (Yes/No)
- Enable WYSIWYG Editor (Yes/No)
- View database information
- View most popular, highest rated, and most recently added articles
- View unapproved comments
- Create/browse/edit categories
- Create/browse/edit articles
- Reset article ratings
- Browse/edit/approve/unapprove comments
- Create/browse/edit glossary terms
- Create/browse/edit users
- Add/browse article attachments
Glossary
Contact Us
Attachments
Email
Print
